FAQs
Have a question ? We are here to help.
Is the shipping free?
Domestic shipping is free for orders over $100. Local pick up at our studio in Bristol is also available. Orders woven after purchase will take 2-3 days to create unless otherwise specified.
When will I receive my item?
Most items are made to order and will take 3-5 business days to complete. We use USPS and options for shipping speed can be selected at checkout. For a list of ready to ship items, or exact shipping dates, please send us an email.
Can I change or return my item?
Custom items are non refundable. All other items may be returned in original condition within 14 days. Buyer is responsible for all shipping costs.